Team-Based Experiential Case Study - Individual Component Name: Guo Xiaoya Student ID: 22448653 Class: 04 Word count? Role: Employee representative Introduction: The following analysis uses t ...

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Team-Based Experiential Case Study - Individual Component
Name: Guo Xiaoya
Student ID: 22448653
Class: 04
Word count?
Role: Employee representative
Introduction:
The following analysis uses the DISC personality profile, which categorizes individuals into four styles of personalities: Dominant, Influential, Supportive, and Cautious. The DISC identified a combination of Supportive and Cautious traits or S/C. The supportive style is an empathetic listener and easy to get along with, while the cautious style is cautious but will ensure all bases are covered in competence and thoroughness (Hunt 2018). These traits lend themselves to ensuring careful consideration of decisions is considered, thereby making me someone the team members can rely on. These are supported by some key responsibilities one undertakes as an employee representative in the company: to represent views and ensure effective communication between employees and the company's management. This means that, apart from advocating for employees' interests, one must be prepared to contribute constructively to company decisions. Overall, a personality profile suggests someone who can constructively relate to others and offers considered insight that should make one fit for undertaking the requirements specified by the position of an employee representative.
Q1: What was the role of hybrid work in the collapse of the company?
1.1 The Shift to Hybrid Work at SVB
Based on the case study, Silicon Valley Bank collapsed due to poor risk management, limited depositor diversity, and declining investor confidence. One of the factors contributing to this outcome was the hybrid work model, a flexible working style that combines in-office and remote work. The COVID-19 pandemic began a few years ago and prompted widespread adoption of remote and hybrid work models. SVB also shifted some of its management practices to accommodate remote work. While the banking industry generally encouraged or mandated a total return to office-based work after the pandemic, SVB did not take this approach. With employees working remotely, face-to-face interactions and oversight were reduced, leading to decreased communication and collaboration efficiency, which impacted the ability to manage risks quickly.
1.2 Impact of Hybrid Work on Communication and Management
Although hybrid work increased employee flexibility and satisfaction at Silicon Valley Bank, it also decreased communication efficiency. Interactions and collaboration among employees became less smooth and more challenging, hindering rapid decision-making. The bank's lack of adequate and timely communication and collaboration increased the complexity of business management, especially in a fast-changing financial environment. The differences between various financial services and the downturn in the global economic market post-COVID-19 altered investment mindsets. As a result, Silicon Valley Bank needed to adjust its banking operations promptly to ad